the Barrister Advantage

Barrister provides a single point, performance-based IT service and support solution for our clients throughout the world. Our Clients and Partners leverage our Multi-Vendor support capabilities to streamline their IT Service and Support requirements.

The Barrister Advantage
Multi-Vendor IT Services

Whatever your client, server, hardware challenge, Barrister Global Services Network delivers the services you need to ensure your hardware systems are available to conduct business, perform transactions and collaborate with customers and partners.

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Our Technologies
Servers and peripherals POS terminals
Data storage systems Flatscreens/monitors
Desktop printers Scanners
Network appliances Receipt printers
Hubs, switches and routers In-store processors
Legacy systems Kiosks
Our Technologies
Our SOLUTIONS
We serve customers in commercial and consumer markets through direct and indirect channels and manage over 15,000 certified technicians located throughout North America. We get the right technical skill and the right part to the location at the right time for fast and predictable problem resolution for our customer’s hardware challenges.
Our Solutions
Government Services
Barrister provides peace of mind to our Government Clients by delivering consistent, efficient and secure support for their IT service needs.
Government Services
Advanced Exchange

Barrister offers a simple, economical alternative to onsite IT service.

The Barrister Advanced Exchange Service Program offers whole-unit, next business day replacement for your IT equipment. The Advanced Exchanged option allows you to eliminate the costs associated with onsite technical support. The program is available in every postal code in the U.S., Canada and Puerto Rico. It helps to minimize downtime for essential and non-essential IT equipment. We will do our best to resolve the performance issue through our in-house tech support team and help desk. If we can not get the equipment back up and running we immediately ship a replacement unit overnight to your location. The cost of the Advanced Exchange is controlled by our client and depends on whether we or our client is stocking the replacement inventory, the parts and the need for onsite assistance with installing the replacement equipment.

The faulty equipment is shipped via ground transportation back to our Distribution Center here, our Bench Technicians service the equipment and return it to our inventory in ready condition for future use.

Advanced Exchange offers a very competitive solution for equipment that is Post-Warranty and provides extended service and life coverage for the equipment. Barrister’s Advanced Exchanged Program is available in single or multi-year increments.  

Depot Service Option Available

If you require asset tag tracking or you prefer to simply have the failed equipment repaired and returned, Barrister offers depot service. While Advanced Exchange offers a replacement unit overnight, depot repairs are returned to the customer within five-days of receipt. depot service pricing is customizable and can include all parts, labor and shipping to the customer. Advanced Exchange and Depot service is available for nearly all IT equipment including laptops, desktops, servers, printers, scanners and related peripherals.

Services
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