As companies look to streamline their processes and improve their profitability, outsourcing their Help Desk is proving to be a financially responsible decision.
Barrister offers expert support via remote help desk services directed to supplying enhanced computer support on shrinking budgets. We offer support for increasingly complex customer support requirements and work with you and your staff to expand and maintain your distributed computer environment.
We support your core business initiatives and maintain flexible and scalable response times that always ensure your calls are prioritized and responded to at a level you determine. We work to keep you ahead of the competition by staffing competent, trained and courteous help desk call center agents.
Barrister's call center is located here in the U.S. and is staffed by English speaking U.S. Citizens. If you need second language support, our solutions can be customized to fit your specific needs. We help you improve your overall computer utilization, staffing and resource allocation.
We furnish the complex computer support required by the “multi-vendor” environments present in most offices today. From printer support to PC, desktop and server support, Barrister delivers a comprehensive solution to your greatest support challenges. Reducing IT support costs by outsourcing your Help Desk requirements makes perfect sense.
Barrister’s Help Desk acts as a central point of contact for all of your technical support, including hardware and software questions, installations, networking, network connection requests and troubleshooting. Clients may submit requests online, by email and by calling our call center directly.
If you are not ready to fully commit to an outsourced model we can participate by helping you with overflow situations, peak problem periods and project specific support.